How Charles Ifergan Salon Leveraged Client Tracking to Boost Employee Retention
Charles Ifergan opened his first salon in 1973 with a simple vision: “To bring the je ne sais quoi that defines sexy, French hair to American women.” Half a century later, Charles Ifergan Salon has three locations in and around Chicago, and its founder’s work has been featured in numerous fashion editorials, as well as on the Oprah Winfrey Show and Good Morning America. Meanwhile, the business has become a family affair, with Charles’ son Philippe Ifergan taking the reins as the salon’s general manager. Philippe has carried forward his father's values of emphasizing employee satisfaction and retention as well as providing a high-quality client experience. Download the case study now to learn how Charles Ifergan Salons have successfully leveraged Boulevard's platform to achieve both.
Related Posts
8 Boulevard Customers Worth Celebrating During Pride and Beyond
For Pride Month, we’ve highlighted eight businesses that take special care to make LGBTQ clients comfortable, whether they’re owned by queer people or not.
Read Article
How Beauty Professionals Can Access PPP
Supporting your business during a pandemic is no easy task, but resources like the PPP can help beauty professionals make ends meet.
Read Article
Behind the Look: Kate Somerville Is Hollywood's Secret Weapon for Flawless Skin
From humble beginnings to celebrity clientele and a shop on Melrose, esthetician Kate Somerville has come a long way. Read all about how she built her brand.
Read Article
The Ultimate Guide to Medical Spa Management Software
Medical spa management software can make your life easier — if you know what to look for. Our comprehensive guide has everything you need to know.
Read Article
Coming Back Stronger: Boulevard Salon Partners Reflect on Reopening
Three experienced salon professionals share their road-tested advice for navigating the new normal of beauty businesses post-COVID.
Read Article
Leap Into Success: Technology-Driven Growth
Boulevard’s Jozlyn Miller shares critical insights for self-care business growth — and how technology supports every step of the journey.
Read Article
How Technology Supports the Booking Stage of the Client Experience
Booking is the first of six stages in the client experience, and the smoother it is, the more clients you’ll secure. Read our blog to learn how tech can help.
Read Article
Salon Software: The Ultimate Guide
These salon software solutions will help increase revenue, delight clients, and empower your staff to do what they do best.
Read Article
Building the Dream Team for Your Self-Care Business: A Step-by-Step Guide
You can’t run a successful self-care business on your own. Here’s how to attract and hire the kind of skilled professionals you want on your dream team.
Read Article