How Charles Ifergan Salon Leveraged Client Tracking to Boost Employee Retention
Charles Ifergan opened his first salon in 1973 with a simple vision: “To bring the je ne sais quoi that defines sexy, French hair to American women.” Half a century later, Charles Ifergan Salon has three locations in and around Chicago, and its founder’s work has been featured in numerous fashion editorials, as well as on the Oprah Winfrey Show and Good Morning America. Meanwhile, the business has become a family affair, with Charles’ son Philippe Ifergan taking the reins as the salon’s general manager. Philippe has carried forward his father's values of emphasizing employee satisfaction and retention as well as providing a high-quality client experience. Download the case study now to learn how Charles Ifergan Salons have successfully leveraged Boulevard's platform to achieve both.
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