How Charles Ifergan Salon Leveraged Client Tracking to Boost Employee Retention
Charles Ifergan opened his first salon in 1973 with a simple vision: “To bring the je ne sais quoi that defines sexy, French hair to American women.” Half a century later, Charles Ifergan Salon has three locations in and around Chicago, and its founder’s work has been featured in numerous fashion editorials, as well as on the Oprah Winfrey Show and Good Morning America. Meanwhile, the business has become a family affair, with Charles’ son Philippe Ifergan taking the reins as the salon’s general manager. Philippe has carried forward his father's values of emphasizing employee satisfaction and retention as well as providing a high-quality client experience. Download the case study now to learn how Charles Ifergan Salons have successfully leveraged Boulevard's platform to achieve both.
.png&w=3840&q=75)
Related Posts
How to Manage a Spa While Keeping Your Zen
Knowing how to manage a spa relies on finding balance between people and cashflow. Start by mastering these four pillars of spa success.
Read Article
Aesthetics Marketing: 5 Strategies to Grow Your Business
Optimize your online presence and boost return on ad spend with these tried-and-true aesthetics marketing tips. Learn more inside.
Read Article
How Barbershop Books is Bridging the Literary Gap, One Trim at a Time
Discover how one educator started a movement to improve childhood literacy among vulnerable groups and put diverse stories into students’ hands.
Read Article
AI and the Self-Care Client Experience: Embracing the Possibilities
Discover how Boulevard supports the self-care industry with the platform's AI capabilities.
Read Article
Skin Care Business: The Complete Guide for Business Owners
Starting a new skin care business or expanding current offerings? Learn about product regulations, get advertising tips, and discover more information inside.
Read Article
Guide to Multi-Location Management for Self-Care Businesses
Expanding your self-care business? Our guide explores multi-location management basics, like how to improve visibility, consistency, and inventory control.
Read Article
7 Best Practices for Chargeback Prevention to Protect Your Beauty Business
Learn how to prevent chargebacks at your beauty business by writing clear policies, offering reasonable refunds, and spotting signs of fraud.
Read Article
What Is an Aesthetician? Duties, Skills, and Where They Work
Do you know the difference between an aesthetician and an esthetician? It’s not a spelling mistake — learn who’s who in the world of beauty pros.
Read Article
4 Ways to Utilize Reporting For Your Multi-Location Self-Care Business
More beauty business locations means more revenue, but it also means more noise. Cut through the chatter and find what matters with these reporting tips.
Read Article