How Freecoat Nails Polishes its Client Experience With Boulevard

Freecoat Nails is a non-toxic nail and beauty bar franchise with five locations across North and South Carolina. The company turned to Boulevard in early 2021 to support its growth while staying true to its mission of delivering high-quality, environmentally conscious services. After struggling with unreliable legacy software that couldn’t handle group bookings, automated reminders, or consistent customer support, Freecoat adopted Boulevard’s all-in-one client experience platform and quickly saw measurable results: a 10% increase in service sales, 15% increase in gift card sales, 12% increase in gratuities, and a 78% reduction in no-shows.

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Learn how Boulevard supported Freecoat’s success—read the full case study.