How Freecoat Nails Polishes its Client Experience With Boulevard

Freecoat Nails is a non-toxic nail and beauty bar franchise with five locations across North and South Carolina. The company turned to Boulevard in early 2021 to support its growth while staying true to its mission of delivering high-quality, environmentally conscious services. After struggling with unreliable legacy software that couldn’t handle group bookings, automated reminders, or consistent customer support, Freecoat adopted Boulevard’s all-in-one client experience platform and quickly saw measurable results: a 10% increase in service sales, 15% increase in gift card sales, 12% increase in gratuities, and a 78% reduction in no-shows.


Learn how Boulevard supported Freecoat’s success—read the full case study.

Related Posts

Electronic Prescriptions Software: A Guide for Medspas

Explore the best electronic prescription software of 2026 and learn how medspas can choose the right solution for compliance and efficiency.

Read Article

6 Must-Have Features of a Barbershop POS System

The right barbershop POS should make your life easier. Here are the features to prioritize when you’re opening a shop or ready for an upgrade.

Read Article

Sales Commission Structure Salon Guide

Discover a practical guide to designing a sales commission structure. Learn about choosing the right commission plan and calculating payouts.

Read Article

Best Hair Shows 2026: 8 Events to Level Up Your Styling Game

What are the best hair shows 2026 has to offer? We’ve rounded up 8 professional events where you can find new strategies for business success.

Read Article

Cosmetology Continuing Education Classes - Your Guide to Sharpening the Shears

Find your state’s requirements for cosmetology continuing education classes and how to keep developing your professional skills.

Read Article

The Modern Client Journey: Why 55% of Gen Z Checks Your Socials Before Booking

Learn why Gen Z clients care so much about your social media presence, which platforms they rely on, and what really matters to them in the self-care sphere.

Read Article

Spa Booking Systems: What They Are and How To Choose One

Learn what a spa booking system is, its benefits, and what features to look for when you’re choosing the right software for your business as it grows.

Read Article

How to Evolve Along With the Self-Care Industry by Michelle Saunders

Learn how celebrity manicurist Michelle Saunders is shifting her business model to match the changing times — and how the right software makes everything more manageable.

Read Article

Bikini Season Your Way: Products For However You Wear Your Hair Down There

Bikini season is here! Take advantage of these fresh takes on caring for the bikini area, whatever (and however) you wear it down there.

Read Article

Looking for more industry trends, tips, and insights?