Podcast
Trust Over Transactions: Your Client Retention Playbook
In this episode of Last Client of the Day, we sit down with Matt Danna, CEO of Boulevard, to explore a game-changing approach to client retention and revenue growth. Matt shares his unique perspective on why waiting until the third salon visit to introduce product sales can lead to stronger client relationships and, ultimately, higher overall revenue. Discover the insights behind this strategy, how it transforms the client experience, and why prioritizing retention over immediate sales can be a win-win for clients and your business. Tune in to learn why patience pays off in the long run in the beauty industry.
Related Posts
All About APIs: What Beauty Enterprises Need to Know About Custom Software
APIs help your app communicate with other apps. Learn more about how they help jumpstart and customize your development efforts.
Read Article
Powered by Women: The Beauty Workforce
Nearly 89% of beauty professionals are women. Explore how women power the salon, spa, and medspa workforce — and why their labor, care, and expertise fuel one of the fastest-growing industries in the U.S.
Read Article
Writing a Hair Stylist Job Description? Read This to Attract Top Talent
Hiring the best beauty experts in your area starts with an effective, alluring hair stylist job description.
Read Article
4 Ways to Keep Your Nail Salon Competitive
Here are four effective ways to keep your nail salon competitive and your customers happy.
Read Article
The Essential Guide for Maximizing Medspa Revenue
Maximize your medspa revenue by optimizing your business’s budget, creating worthwhile membership programs, and analyzing detailed business reports.
Read Article
7 Best Practices for Chargeback Prevention to Protect Your Beauty Business
Learn how to prevent chargebacks at your beauty business by writing clear policies, offering reasonable refunds, and spotting signs of fraud.
Read ArticleBeauty Business Revenue Analysis: Find and Fix Leakages
Learn how to perform a practical beauty business revenue analysis for your salon, spa, or medspa. Find and fix gaps that cause revenue leaks.
Read Article
Cosmetology License Requirements by State (Stylists: Bookmark This!)
Learn what your state requires to become a licensed cosmetologist, barber, nail technician, esthetician, instructor, and more.
Read Article
Boulevard's 4 Most Important Takeaways From AmSpa's State of the Industry Report
Read Boulevard’s breakdown of the AmSpa 2022 report’s key points for your business, from opening a medspa to maximizing revenue.
Read Article