How SAUNA HOUSE® Democratizes Hot/Cold Therapy

Step into the world of hot/cold therapy and the inspiring story of SAUNA HOUSE®, a unique spa in Asheville, North Carolina. Founded by Andrew Lachlan and Jennifer Richter, SAUNA HOUSE®is not just a place for relaxation but a hub for social wellness. Learn how Andrew's personal journey led him to discover the transformative effects of European bathhouses and saunas. Fueled by a passion for environmental sustainability and fair pay, the founders faced software challenges that most businesses couldn't address. However, with Boulevard's revolutionary platform, they found the perfect solution, enabling them to offer exceptional client experiences, personalized services, and automated marketing campaigns that boosted their success. As SAUNA HOUSE®expands through franchising, Boulevard remains their indispensable partner, empowering the brand's growth and customization. Download the case study now to uncover the secrets behind SAUNA HOUSE®'s thriving success.

Related Posts

10+ Salons, One Signature Experience: Secrets to Retaining Clients as You Scale

You’ve got the business, we’ve got the tips to help you deliver consistent quality service to each of your clients, even as you grow. Learn more inside.

Read Article

How to Increase Your Bookings With Book Now Buttons on Socials

Learn how you can add a "Book Now" button to your business's Facebook and Instagram pages — and how you can use it to attract new clients.

Read Article

Lessons From the Best in Tech: Dyson, and How to Build Brand Cachet

Learn how Dyson's unique approach to creating must-have household appliances could also help your beauty business.

Read Article

A Good Hair Day: How to Make Mental Health a Priority at Your Salon

Learn more about how to make mental health a priority at your hair salon, improving client experience and the lives of your stylists.

Read Article

Building a Network: How to Connect with Industry Leaders and Peers

Build a successful network in self-care by identifying your peers, attending industry events, joining professional organizations, and meeting people online.

Read Article

The Hidden Cost of Convenience: How Gift Card Fraud Fuels Credit Card Disputes

Learn how gift card fraud can cause costly credit card chargebacks — and how you and your staff can spot red flags to stop it from happening.

Read Article

What's a Client Intake Form? Salon & Medspa Guide + Templates

Learn about The Medical Spa Show, The Aesthetic Show, and more in our guide to the best medspa shows of 2026.

Read Article

Introducing Boulevard Duo: Beautiful Payments Hardware By Design

Salons and spas deserve hardware that looks as gorgeous as the way they help their clients feel. That's why we created Boulevard Duo, sleek new payments hardware for the beauty industry.

Read Article

7 Tips on How to Win a Credit Card Dispute as a Merchant

Learn how the chargeback process works, get tips on how to win a credit card dispute as a merchant, and protect your self-care business’ bottom line.

Read Article

Looking for more industry trends, tips, and insights?