How Freecoat Nails Polishes its Client Experience With Boulevard

Freecoat Nails is a non-toxic nail and beauty bar franchise with five locations across North and South Carolina. The company turned to Boulevard in early 2021 to support its growth while staying true to its mission of delivering high-quality, environmentally conscious services. After struggling with unreliable legacy software that couldn’t handle group bookings, automated reminders, or consistent customer support, Freecoat adopted Boulevard’s all-in-one client experience platform and quickly saw measurable results: a 10% increase in service sales, 15% increase in gift card sales, 12% increase in gratuities, and a 78% reduction in no-shows.


Learn how Boulevard supported Freecoat’s success—read the full case study.

Related Posts

Our Team Is Your Team: 5 Ways Boulevard Supports Customers

There’s a self-care platform that truly cares about its customers, with fast and focused support and easy integrations. We know because we made it.

Read Article

The Client Experience Blueprint: Boost Satisfaction and Loyalty in Self-Care

The client experience blueprint is a recipe for creating more efficient processes that will satisfy clients and your bottom line. Learn more inside.

Read Article

Restoring Dignity Through Personal Care with Project Beauty Share

In the latest installment of Causes That Matter, Boulevard is happy to spotlight Project Beauty Share, a remarkable non-profit shining a light on the transformative power of beauty.

Read Article

Everything You Need to Know About Hiring Gen Z Stylists In Five Minutes

When it comes to work, Gen Z is leading a massive generational shift. Here’s what you need to know about hiring and retaining Gen Z stylists.

Read Article

A Guide to the 8 Best Barbershop Software Choices for 2026

Boulevard breaks down the five best barbershop software for 2026, which features operators should look for, and which platforms fit different shop sizes.

Read Article

Medspa 101: 10 Must-Know Things Before You Open Your Doors

Learn about 10 things you’ll need to open a successful medspa, from researching licensing requirements to selecting the right management software.

Read Article

Dress Your Age? 3 Beauty "Rules" to Ignore (And What You Should Do Instead)

30 is a number, not a deadline. It’s time to break ageist beauty stereotypes — we’ve rounded up ways to get started.

Read Article

How Much Do Barbers Make? Owner Salary & Profit Guide

With more barbers training in the United States, it’s essential to ask: How much do barber shop owners make?

Read Article

Why Medspa Lead Generation Stalls Before Converting and How to Fix It

Boulevard explains how medspa lead generation works, from attracting new patients to converting leads and reengaging existing patients.

Read Article

Looking for more industry trends, tips, and insights?