Boulevard Blog

Salon • Best Practice

How to Own and Run Your Salon Successfully: Roadmap for New Operators

The beauty salon market in the United States is projected to reach about $96 billion by 2033, a dramatic leap from $53 billion in 2024. For first-time salon owners, that growth potential points to enormous opportunity—and growing competition.

Capturing a big piece of the salon industry pie doesn’t happen by accident. Successful businesses retain clients via smart client management strategies, as much as through attractive service menus and beautiful spaces. Thoughtful planning connects creative ideas to the financial and operational realities of running a salon. It also ensures that details like pricing, team structure, and local compliance all fall into place early. 

And once the doors open, your plan has to hold up in motion. For that, you’ll need the right tools. Boulevard helps first-time salon owners with key operations, from online booking and AI-driven Precision Scheduling™ to clear workflows for payments, client communications, and reporting. 

In this guide, we’ll cover how to own a salon with clarity from the start. We’ll talk about what to include in your business plan, how to estimate startup costs, and who should be on your team.

Key Takeaways


  • Opening a salon requires careful planning and budgeting from the start.

  • Startup costs and licensing requirements vary widely, so it’s important to understand your unique environment and local regulations.

  • Great salons operate based on strong business plans and unique market positioning.

  • Well before opening, you’ll need to carefully consider your service menu, pricing structure, and physical setup.

  • Start recruiting and training a strong team early, as they’ll be the foundation for early success and long-term growth.

What Does It Take to Own a Salon?

Planning how to start a salon business starts with two very practical questions: How much money do you need to open, and what must you have in place to operate legally? Below, we’ll dive into these initial pressure points. 

Keep in mind that the exact startup costs and legal requirements will vary by location, salon size, and service model. While you build out your salon business plan, use this information as a starting point to understand the major upfront costs and compliance considerations.

Salon Startup Costs and Financing Options

Opening a salon means you’ll need enough capital to launch the business and keep it operational while revenue grows. Wexford Insurance estimates that startup costs range from $60,000 to $130,000 for mid-market salons, while larger or franchised operations can cost $500,000 or more.

Your opening budget needs to account for both upfront costs and recurring expenses. Buildout and equipment determine the launch expenses, while rent, salon software, and payroll influence how much revenue the salon needs to run. POS systems and appointment software alone can cost anywhere from $1,500–10,000, which makes early staffing decisions very impactful. 

To create an accurate budget, it’s best to get input from several professionals. Contractors can provide estimates for renovations and buildout work, and equipment suppliers can quote salon equipment. Commercial real estate agents will break down the leasing costs and tenant improvement requirements.

Many salon owners also work with accountants, small business advisors, and local business boards to develop financial projections. This is a good way to estimate how much working capital you’ll need before the business reaches consistent profitability. 

Once you have a clear number, financing can come from personal savings, lines of credit, or loans from banking institutions or investors.

Insurance, Licenses, and Permits

Local regulations will determine the exact paperwork needed to open a hair salon. Before signing a lease or setting a date for the grand opening, check with your state cosmetology and local business boards about requisite licenses, permits, and insurance. 

Common requirements include: 

  • Salon establishment license: Many states require authorization of the physical location before it operates as a beauty business. This license applies to the business itself, and is typically issued by the state cosmetology board or an authorized licensing agency. 

  • Individual professional licenses: Stylists, nail technicians, barbers, and any other providers may need active licenses for the services they perform. These are typically issued by the state cosmetology board. Professional licenses need to be renewed regularly, and each state has its own rules about continued education and renewal cycles. 

  • Business registration and tax setup: A local business attorney or CPA can help you determine which registrations apply based on your hair salon’s entity structure, location, and staffing model. Registration might involve paperwork with the Secretary of State, IRS, state tax agency, and/or city and county offices. 

  • Location-specific permits: Depending on local regulations, hair salons may need permits for occupancy, signage, and renovations. This is typically handled at the city or county level. 

  • Insurance coverage: Insurance is usually arranged through a licensed agent or broker. Ask about general liability, property coverage, and workers’ compensation. 

“We started with Boulevard in 2021. We just fell in love the second we saw it. We knew the future of this industry was going to be techdriven, and you could see immediately that Boulevard was on the leading edge of that. Just as important, though, was how Boulevard was a match for us as a brand. The design and visual appeal of Boulevard were just a perfect match for the warm, welcoming environment we want to create for our staff and clients. We’re about delivering on the full client experience, and so is Boulevard.”

Calli Bodilis, Owner & Master Stylist, Envogue Salon

How to Open a Salon: 5 Key Steps

Now, let’s look at a checklist for opening your salon. The five steps below cover the practical decisions every first-time salon owner should make before opening day, from business planning and brand definitions to choosing the right location and beauty services. 

1. Write a Business Plan

Figuring out how to run a successful salon starts with building a strong business plan. This comprehensive document should outline every part of your business’ operations before you begin making expensive decisions.

At a minimum, the plan needs to define your:

  • Mission: One or two sentences that explain what the salon does, who it serves, and what kind of client experience it creates. Brevity forces clarity, which will make it easier to align decisions later with your core salon concept. 

  • Beauty service concept: Define the core services the salon will offer, and how niche or expansive the menu will be. A blowout bar and full-service beauty salon require different staffing, space, and marketing decisions. 

  • Target market: Determine who’s most likely to consume your beauty services. Consider demographics, average spend, and expectations about the overall experience.

  • Competitive landscape: Study nearby salons to understand how they position themselves, and how your concept can stand apart. Analyze details like pricing models, service focus, and client reviews. 

  • Financial projections: Build out a simple forecast with guidance from a CPA or small business advisor. This will help you build strong estimates for startup costs, monthly overhead, and anticipated revenue.

  • Marketing strategy: Brainstorm ways the salon will introduce itself and stay visible once clients begin booking. Salon marketing includes a lot more than social media. It covers every communication channel, from your website and booking flow to email, SMS, and even in-salon signage. 

2. Define Your Brand

Once the above pieces come into focus, brand decisions are much easier to make. Start by identifying your target market and doing some competitor research. With that information on hand, you can picture how the salon will speak to clients and where it can offer a distinctive experience. 

From there, define the salon’s personality and values in specific terms. Choose a few words that describe how the salon should feel, then connect those words to real choices. For instance, if inclusivity is a core value, define how that will show up across the entire business, from accessible salon equipment to sensitive client communications. 

The branding stage deserves careful consideration and feedback, so your core message stays strong after launch. Visuals and campaigns can evolve over time, but the salon’s central promise shouldn’t need constant reinvention.

Ask beauty industry peers and potential clients to review your plans, and share what feels clear or confusing. Use that feedback to fine-tune the brand identity before making major creative decisions. 

3. Design Your Service Menu

Your salon’s service menu should reflect your brand and match your team’s skill sets. Start by grouping offerings into three tiers:

  • Core services: These are repeatable services that bring clients back regularly. They should be easy to understand and aligned with the salon’s main concept. For a color-focused hair salon, core services might be root touch-ups or haircuts. 

  • Mid-tier services: This next level is a step up for clients looking for something more specialized. Here, you can build services to support seasonal demand, special events, or higher-skill work. That same color-focused hair salon might offer a face-framing color service for school photos or wedding season. 

  • Luxury services: Finally, consider what premium appointments you’ll provide for clients with higher average spends. These services should reflect advanced expertise and more meaningful transformations, like full color corrections or blonding appointments.

4. Calculate Your Pricing

Beauty services that require more time, training, or product will need rates that protect your salon’s margins. Here are three pricing approaches to consider: 

  • Competitive pricing: Analyze local market rates to understand what comparable salons charge for similar services. Competitor pricing is a helpful gut check rather than a definitive pricing strategy, so be sure to factor in your own unique costs, cash flow, and positioning needs.

  • Cost-based pricing: Calculate what each service costs to deliver, including product use, labor, and overhead. Once you know the real expenses, you can set prices that protect your margins and align with the financial projections outlined in your business plan.

  • Value-based pricing: If a service solves a specific problem or delivers standout results, the price should reflect its unique mix of skill, demand, and outcome.

5. Set Up Your Space

Salon equipment should support the work required for every appointment. Take a look at your menu, then budget for the stations, tools, products, and back-of-house needs that make each service possible. That includes everything from comfortable chairs to shelving for inventory. 

Quality matters, since budget equipment can create comfort issues for clients and physical strain on providers. Also, be sure to measure the space before ordering anything. A piece of equipment might fit the floor plan, but be hard to use once installed. 

Whenever possible, test key pieces before buying. Rachel Daily, Co-Owner and Founder of ’Cure Studios and Senior Product Manager at Boulevard, explains why: 

“Finding the right design and layout for our space was crucial to our brand. We took considerable time and resources building the ‘perfect’ beautiful space, encapsulating everything we wanted. Our nail consultant did a walkthrough two days before opening and said most of our furniture wouldn’t work. We nailed the look but not the ergonomics. We found an alternative, but talk about a panic moment!”

That’s exactly the kind of problem a salon design consultant can catch before opening week. They can help you pressure-test the layout, spot ergonomic issues, and make sure the space works as well as it looks. 

Tips for Hiring and Training Your Salon Team

A strong salon team takes time to build, so it’s best to start early. If you wait until the week before opening to finalize hiring, you may miss providers who need more time to rearrange books and update licenses.

Here’s what to keep in mind as you assemble your team. 

Recruiting Talent in Competitive Markets

Strong providers aren’t always scrolling job boards, especially if they already have loyal clients and full schedules. The earlier you get on their radar, the better your chances are of finding the best fits. 

Let’s look at a few places where you can spot good talent

  • Job boards: This is an important place to start, as long as you remember that the strongest candidates might not be actively searching when you need them. 

  • Social media: Follow local providers whose work fits your salon’s concept. If you reach out directly, make each message personal rather than sending a copy-paste “we’re hiring” blast. Mention what caught your attention, and invite the provider to talk about a potential role at your salon. 

  • Beauty schools: Fresh providers might need more training, but they can bring energy and flexibility that propels a new salon forward. Get to know instructors, attend job fairs, and invite students to observe demos if appropriate. Those touchpoints can help you spot promising talent before graduation.

  • Local beauty events: Stay visible in the community; providers are more likely to respond when they already recognize you and your salon. 

Onboarding and Training That Reduces Turnover

A new hire can be excited about your salon and still feel lost during the first few weeks. Plan onboarding that helps them settle in, learn the basics, and feel comfortable reaching out when they need an extra hand.

Also, put the important details in writing. A training manual gives all team members something to revisit after the first-day blur wears off. It also keeps expectations consistent when you or managers can’t answer questions in the moment. 

After that, plan regular check-ins via team and individual meetings, so it’s easy to catch confusion before it turns into frustration. Clear communication and schedule transparency matter to your entire staff, but especially to early-career providers who are still learning how to manage their time and client demand. 

How Boulevard Helps First-Time Salon Owners Run Their Businesses

“As an owner, you think you’re running the business, but you’re not. You still have to eat, sleep, and take care of emergencies. Technology runs your business. And if you set it up correctly, clients can book appointments at any hour, receive an intake form, and expect a personalized experience before walking through your door.”

– Rachel Daily, Co-Owner of 'Cure Studios and Senior Product Manager at Boulevard

First-time salon owners have a lot to manage, without worrying about manually reviewing each booking, reminder, and client note. Boulevard’s Salon Software empowers you to streamline the operational side of the business from day one.

For instance, self-booking helps you capture clients outside of business hours, while Precision Scheduling™ makes calendar work smoother for providers and clients alike. And reporting tools offer you a birds-eye view of booking patterns and service performance as the salon gets settled, so you can see what’s working and what you need to adjust.

The average impact 90 days after switching to Boulevard is dramatic: 16% more services booked, 71% fewer no-shows, 18% higher retail value, and 24% more tips. If you have Boulevard at your side from the start, you’ll be in an even stronger position.

See for yourself how Boulevard’s Salon Software gets you ready for launch and beyond.

FAQ

How Long Does It Typically Take to Open a Salon From Scratch?

A first-time salon owner should expect the period from early planning to opening day to last 6–12 months. The exact timeline will depend on factors like licensing needs, your service menu, local approval requirements, and hiring plans. 

Can I Own a Salon Without Being a Licensed Cosmetologist?

In many states, you can own a salon without a cosmetology license if you don’t perform services directly. The salon itself will be covered under an establishment license. 

What's the Difference Between Hiring Salon Employees and Renting Booth Space?

Employees work under your salon’s schedule, use salon-supplied equipment, and receive W-2s. Booth renters operate as contractors, purchasing their own tools and paying salon rental fees.

How Does Boulevard's Precision Scheduling™ Help New Salon Owners Avoid Common Booking Mistakes?

New salon owners often underestimate the need for transition time between appointments, which leads to rushed services and scheduling issues. Boulevard’s Precision Scheduling™ accounts for service durations, transition times, and provider availability to optimize your calendar automatically.

What's the Most Common Mistake First-Time Salon Owners Make?

When opening a salon, two of the biggest mistakes you can make are underestimating startup costs and skipping over a business plan. A clear plan and budget help you understand exactly what you’ll need to open, operate, and grow, with as few surprises as possible.

Shanalie Wijesinghe

Shanalie Wijesinghe

Content Strategy Director

Shanalie Wijesinghe is the Content Strategy Director at Boulevard. She lends her industry and platform expertise to both in-house staff and partner salons and spas. A salon industry veteran with more than 15 years of experience working for high-end luxury salons such as Sally Hershberger and BENJAMIN, Shanalie was previously Director of Education for Boulevard and blends her knowledge of the beauty and technology industries to help put the company’s partners and employees on the path to success. A Bay Area native and first-generation immigrant, Shanalie is a graduate of the Paul Mitchell School specializing in cosmetology, styling, and nail instruction.

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