2020 hasn’t been a great year for anyone, salon managers included. Not only were operations shut down for months, but upon reopening, salons struggled to attract new clients. With no vaccine in sight for months, the only way forward is to implement new safety practices that protect clients and staff.
COVID-19 is one of the biggest challenges a salon manager can face, but it is not insurmountable. By acquiring the right protective equipment, updating staff training, and getting creative with schedules, you can offer most — if not all — of your pre-COVID beauty services. Here are some tips to keep in mind:
Wear a mask
Thankfully, the most reliable way to prevent COVID-19 transmissions is also the easiest — masks. During shifts, all staff should be wearing masks at all times. Clients should wear masks that hook around the ears so stylists can work on their hair. If a client mask must come off to complete a specific service, it should go back on as soon as you're finished.
Stock up on PPE
Salons can provide masks, but managers must also consider other personal protection equipment. Stylists will need to change capes between appointments, get fresh towels, and dispose of or disinfect items in the workstation between each use. You’ll also need lots of disposable gloves.
Retrain staff on COVID protections
All staff must know how to stay safe in the workplace, so bookmark the link to Barbicide’s COVID-19 Certification Course. This program brings stylists up to speed on coronavirus sanitation procedures and transmission vectors, and it's updated frequently with the latest COVID precautions.
Minimize client/staff interactions
The less time staff and clients have to interact and socialize, the lower the risk of infection. An excellent place to start is shutting down the waiting room and limiting the number of clients in the building.
Managers can also arrange workflows so only one stylist and client will be in direct contact. For example, instead of letting an assistant wash a client’s hair, they can focus on other tasks like cleaning equipment for upcoming appointments.
Always 👏 Be 👏 Cleaning 👏
After one client leaves the building, don’t let your next appointment in right away. Take a little extra time to sanitize the workstation — wipe down the chair, dispose of salon capes and towels, and replace any single-use PPE. Managers can help by spacing out appointments to account for sanitation time. And don’t forget to give stylists breaks as needed. This is hard on them too!
For more COVID-19 protection advice for managers, read our article How to Optimize Salon Scheduling for a Post-Corona World.
So, salon management is a piece of cake, right? Okay, it can be a lot to handle, even without a global pandemic. Thankfully, managers have resources at their disposal to make the process easier.
At Boulevard, we’re here to help with business management software that’s made specifically for the day-to-day workflows of salons and spas. Our platform can organize your work schedule, intelligently space out appointments with automated smart scheduling (even automatically allowing for transition times to clean!), improve client communication with two-way texting, easily allow you to browse equipment inventories, and fully handle payment collection, and much, much more. With features like these at your fingertips, you’ll save time on day-to-day management tasks and can focus your attention on the business in front of you.
Want to see how Boulevard’s platform can be customized to match your salon? Book a free demo today. We can’t wait to hear from you!