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products > Customer Support

A Partner Who’s in It to Help You Win It

Have a question, issue, or just want a check-in call? Don’t worry about crazy hold times or chatbots. Our one-on-one support team is available to help you within minutes.

Request Demo

Meet your dedicated support team

You and your business deserve first-class support. That’s why our LA-based one-on-one support team provides real-time responses and never charges extra per minute. Have a question, issue, or just want a business review call? Skip the chatbots, crazy hold times, and nightmare data migrations. We’re here to help you within minutes.

Don't leave your data behind

Switching systems is a breeze. We’ll help set up your service menu, staff accounts, and bring over all of your important data.

Schedule and service history
Retail and product history
Advanced client details
Gift cards, series, packages
Referrals, subscriptions

Regular check-ins are  ready for you

We’ll schedule one-on-one time to make sure we’re aligned and working toward your current business goals.

Quarterly reviews for  your business

We’re here to make sure you stay on track. Reviews cover your performance, challenges, solutions, and strategies to keep you successful.

Get real-time support, always

Our team responds to your questions in a matter of minutes to keep your business going strong.

Learn the ropes with quick and comprehensive training

Technology doesn’t have to be difficult. We offer ongoing training sessions to get you and your team up and running with confidence. With a system designed to be simple, once you learn it, you never lose it.

%

CUSTOMER SATISFACTION SCORE

min.

AVERAGE RESPONSE TIME

%

CUSTOMER RETENTION

“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”

Salon 241

"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”

Glambar Lounge

"You credited my account? This is amazing. Mindbody wouldn’t even answer my emails or phone calls last time we were closed down so this means so much. I really hope you know how much this touches me, I will never forget it. Class act."

The Local Salon

“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”

Salon 241

"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”

Glambar Lounge

01/03

Features

Self-Booking

POS & Payments

Scheduling

Client Management

Loyalty

Offers

ReportingNEW

Contact CenterADD-ON

FormsADD-ON

API

MarketingNEW

Services

Best-in-Class Support

Data Migration

Data Security

Hardware

Boulevard DuoNEW

Solutions

Salon

MedSpa

Spa

Barbers

Massage Therapy

Nail Salons

Platform

For Reception

For Professionals

For Owners & Managers

For Enterprise

For Franchise

products > Customer Support

A Partner Who’s in It to Help You Win It

Meet your dedicated support team

Don't leave your data behind

Regular check-ins are ready for you

Quarterly reviews for your business

Get real-time support, always

Learn the ropes with quick and comprehensive training

%

CUSTOMER SATISFACTION SCORE

min.

AVERAGE RESPONSE TIME

%

CUSTOMER RETENTION

“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”

"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”

"You credited my account? This is amazing. Mindbody wouldn’t even answer my emails or phone calls last time we were closed down so this means so much. I really hope you know how much this touches me, I will never forget it. Class act."

“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”

"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”

Discover all the ways our platform works for you

Self-Booking

Client Management

Scheduling

Seen enough?We're ready for you.

Regular check-ins are  ready for you

Quarterly reviews for  your business