“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”
Salon 241
products > Customer Support
A Partner Who’s in It to Help You Win It
Have a question, issue, or just want a check-in call? Don’t worry about crazy hold times or chatbots. Our one-on-one support team is available to help you within minutes.
Meet your dedicated support team
You and your business deserve first-class support. That’s why our LA-based one-on-one support team provides real-time responses and never charges extra per minute. Have a question, issue, or just want a business review call? Skip the chatbots, crazy hold times, and nightmare data migrations. We’re here to help you within minutes.
Don't leave your data behind
Switching systems is a breeze. We’ll help set up your service menu, staff accounts, and bring over all of your important data.
- Schedule and service history
- Retail and product history
- Advanced client details
- Gift cards, series, packages
- Referrals, subscriptions
Regular check-ins are ready for you
We’ll schedule one-on-one time to make sure we’re aligned and working toward your current business goals.
Quarterly reviews for your business
We’re here to make sure you stay on track. Reviews cover your performance, challenges, solutions, and strategies to keep you successful.
Get real-time support, always
Our team responds to your questions in a matter of minutes to keep your business going strong.
Learn the ropes with quick and comprehensive training
Technology doesn’t have to be difficult. We offer ongoing training sessions to get you and your team up and running with confidence. With a system designed to be simple, once you learn it, you never lose it.
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CUSTOMER RETENTION
"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”
Glambar Lounge
"You credited my account? This is amazing. Mindbody wouldn’t even answer my emails or phone calls last time we were closed down so this means so much. I really hope you know how much this touches me, I will never forget it. Class act."
The Local Salon
“Thank you SO much for answering the phone! Booker NEVER answered my calls. Wow!!”
Salon 241
"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”
Glambar Lounge
01/03
