While the Great Resignation is certainly making itself felt across the beauty industry, the truth is salons have struggled with retention for years.
It’s always been hard to keep great employees. Now, it’s just much harder.
But as challenging as this period is, there is undoubtedly a path forward for salons — and that path includes a new approach to management. Salon managers need to adopt a mentorship role with their staff members, especially for Gen Z and millennial employees, if they want to cultivate a cohesive team.
This article digs into the why and how of this new paradigm, giving you everything you need to know to start boosting staff retention through better manager-staff relationships.