Real talk: client retention can be tough, which is exactly the reason the most loyal clients deserve special treatment. With Boulevard’s new Loyalty Program app, you can increase client retention by rewarding them for different purchases. Customize your program by defining how products and services earn clients points and how those points can be redeemed. It’s special perks like these that can turn one appointment into a lifelong relationship.
Announcement • Product Release
Boulevard Platform Updates: October 2020
This month in product: We're talking about loyalty, holiday prepping with egift cards, offers upgrades, and a little update with our partners at Green Circle Salons.
Simple Setup and Configuration
Install the Loyalty Program app from your Manage Business settings and have clients start earning points with a few clicks.
Define how product and service purchases earn different points and how points can be redeemed.
Give Loyal Clients Extra Perks
Enroll your most loyal clients so they can start earning discounts on future purchases.
Keep Up With Each Client’s Loyalty
See a full history of each qualifying purchase where points were earned and each transaction where points were redeemed in Client Profiles.
Easily Redeem at Checkout
Decide which purchases allow clients to receive a discount and easily apply those points at checkout.
Reward Clients at Any Location
All locations can offer the same program for a better customer experience.
Unlock and Understand Your ROI
View or download detailed reporting on all loyalty program activity as well as any outstanding points.
The Loyalty Program app is available to businesses with Premier and Enterprise subscriptions. To access the full loyalty program functionality, reach out to your Partner Manager to upgrade your subscription today.
Online Gift Card Customizations
Send online gift cards to a friend and more enhancements!
Online gift cards are the perfect way for clients to treat their friends and family while also increasing revenue for your business. A win-win all around! Before, clients would have to send online gift cards to the recipient themselves. Now, clients have the option to create a personalized message and schedule a date for the gift card to be sent via email.
Now, all customizations can be controlled under the new Gift Cards tab within your Manage Business settings. Locations can still opt out of in-store or online gift cards under their Manage Location settings. New customizations include: online gift card website messaging, card amounts, available designs, and more!
You can also update your gift card URL under the Business Details tab. Remember to update anywhere this URL is listed like social media accounts!
Lastly, now you can see a full record of gift cards sold in-store or online in the “Gift Cards” section under the Sales tab. You’ll also have the option to resend gift cards to a recipient, if necessary.
Using Offers during checkout is a breeze with new auto-apply and stacking
You’ll be applying that holiday offer code throughout the rest of the year and we want to save you a step. First, decide if an offer code should be automatically applied at checkout. When creating the offer, toggle the “Auto-apply” option to skip manually selecting the code during checkout.
Want to give your client the best possible discount? You now have the ability to apply multiple offers on top of other discounts within the same ticket.
To read more about these new Offers enhancements, check out this support article.
Offers are available to businesses with Premier and Enterprise subscriptions. To access full Offers functionality, reach out to your Partner Manager to upgrade your subscription today.
New Green Circle Salons fee customization
Previously, you had the option to apply environmental fees based on individual services. Now, you can choose to charge clients a flat fee regardless of what service they’re receiving.
The Green Circle Salons app is available to businesses with Premier and Enterprise subscriptions. To access the app, reach out to your Partner Manager to upgrade your subscription today.