Communication is the foundation of a successful workplace, but not everyone does it effectively. Leaders in virtually every industry know that investing in communication moves the needle for company culture and revenue follows. In the salon and spa world, effective communication is the key to providing extraordinary client experiences. When communication crumbles behind the scenes, clients — and, ultimately, your business — pay the price.
Business owners should avoid these five common communication mistakes to become better leaders, build stronger teams, and achieve faster, more sustainable growth.