The Self-Care Client Report 2026: Uncovering What Truly Matters
The self-care industry has always been personal, but client expectations have never been higher. What truly drives loyalty and sets top businesses apart? We surveyed thousands of consumers nationwide to uncover what today’s clients value most. Download the report to explore the data and discover key takeaways to help you stand out and grow in 2026.
Download the report to learn key stats such as:
67% of Gen Z walked away from a business entirely because the booking flow was too clunky
66% of consumers say remembering their preferences is a key factor in earning their loyalty
53% of consumers want to lock in their next appointment before leaving the salon or spa
And so much more
Related Posts
4 Top Associations and Communities for Women in Beauty
Whether you have a single chair or an entire enterprise, it’s smart to belong to a salon association.
Read Article
Creating a Medspa Software Tech Stack That Puts Clients First
Get everything you need to know about how the right medspa software can secure client medical data, streamline operations, and help your business grow.
Read Article
Massage Intake Forms: What to Include and How to Write Them
Get a practical guide to massage intake forms, covering must-have questions, consent essentials, and format options that keep intake quick and consistent.
Read Article
5 Emails That Will Capture Your Clients' Attention During the Hectic Holidays
These helpful email ideas will help you focus your salon’s marketing to boost open rates and increase revenue over the busy holiday season.
Read Article
A Follow a Day for AAPI Heritage Month: 31 Spectacular Influencers to Follow
Follow one of these incredible beauty influencers every day to turn the month of May into an AAPI Heritage Month to remember.
Read Article
5 Beauty Charities to Throw Money At This Holiday Season
It’s still hard out there for many in the beauty biz — here are 5 charities that you can chip in to to give back.
Read Article
Restoring Dignity Through Personal Care with Project Beauty Share
In the latest installment of Causes That Matter, Boulevard is happy to spotlight Project Beauty Share, a remarkable non-profit shining a light on the transformative power of beauty.
Read Article
How Technology Supports the Welcome Stage of the Client Experience
Welcome clients to your beauty business with a friendly staff, an efficient check-in procedure, and some technological tools to streamline the process.
Read Article
Want to Be a Hair Stylist Assistant? Get the Low-Down Here
Here’s everything you need to know about getting a job as a hair stylist assistant and building a career for yourself in the beauty world.
Read Article