The Official 2023
Salon Industry
Client Retention
Report

‎ ‎

To help you improve client retention and build a more resilient salon business, we analyzed 11 million appointments across 30,000 stylists and service providers. This free guide will show you what makes top salons stand out from the pack – and how you can do the same.

In this free guide, you’ll discover:

  • Secrets top salons use to  drive world-class retention

  • How to prioritize client lifetime value vs initial ticket size

  • Tips to drive more upsells, add-ons, and recurring revenue

Related Posts

How to Use an Automated Marketing Strategy to Increase Bookings

Optimize your automated marketing strategy by using email and SMS campaigns to get clients’ attention, book more appointments, and boost revenue.

Read Article

Skin Care, Social Media, Success: How to Leverage Your Medspa's Online Footprint

Your medspa already has a social media presence — now it’s time to grow. Discover how to make better content with expert tips from Holly Tannella.

Read Article

Fall in Love With These Swoon-Worthy Valentine's Day Promos

These Valentine’s Day promo ideas celebrate love in all its forms — while adding to your business’ bottom line.

Read Article

The Next Wellness Frontier: Women’s Sexual Health in the Medspa

Discover how providers are creating safe, holistic spaces to support libido, desire, and total well-being beyond traditional treatments.

Read Article

Who Says Makeup's Not for Men? 5 Products That Help Guys Get Glam

It’s a brave new world where everyone can express themselves through makeup! These are the 5 essential products men need to get into makeup.

Read Article

Barbershop Ads: 7 Strategies to Promote Your Business

Want to level up your ad game? Maximize the reach of your barbershop ads with these helpful tips.

Read Article

Credit Card Fees: Why Your Self-Care Biz Should Stop Leaving Money on the Table

Credit card fees have more than doubled in the last decade, and too many self-care businesses are paying for it. Here’s how to make a change for your own.

Read Article

Salon Software Litmus Test: Is Your Management Platform Future-Proof?

How does your salon management software measure up? Use this checklist to make sure your tech solution is equipped to scale with you as you grow.

Read Article

Spa Management: 4 Best Practices to Improve Your Business

From smart booking to report wizardry, this guide will teach you spa management best practices to help you conquer your schedule, inventory, and more.

Read Article

Looking for more industry trends, tips, and insights?