august release hero

    Announcement • Product Release

    Product Updates: August 2020

    By Anna Balliet


    New membership enhancements accommodate all your clients' needs.

    Remembering to reactivate a client’s membership after they’ve taken a hiatus is difficult. Before, you had to manually pause and resume a membership when the client was back. Now, you can set a future date to resume billing (or cancel if they’re gone for good) when pausing a membership.

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    Also, you can now see more info about a client's membership like the term start, next billing date or recurring price, directly from the checkout window.

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    Read more about creating and managing memberships.

    Mistakes happen, and now you can fix them.

    Fact of #salonlyfe: mistakes happen, are about to happen, or just happened. But it's ok! Whether you forgot to add a product, or the wrong payment method is charged, you want to fix it ASAP. Now you have the ability to void an order on the same business day to create a replacement order.

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    Navigate to the Sales tab and select any order that was closed within the last business day. Click the “Closed” order status and choose “Void Order”. After entering a void explanation, a replacement order will open automatically to fix the mistake. Read more about voiding orders here.

    New confirmation emails for waitlist and staff app appointments

    We're making sure your clients have confirmation across the board! Clients will now receive a confirmation email when they add themselves to your waitlist through the self-booking widget. They’ll also receive an email confirmation when your team schedules an appointment from the Staff App. 

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    Additional waitlist enhancements include the ability to select “First Available” as the preferred date/time and a new search bar to search by client, staff, or service. Read more about the waitlist feature here.

    Reschedule appointments with ease from client profiles

    Who doesn't love a new shortcut? This one allows you to reschedule a client's appointment directly from their profile. Simply click the new “Reschedule” button next to an appointment to select a new time in the calendar. The client will receive a confirmation email for their newly rescheduled appointment. Boom.

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    Have a must-have product feature idea? A question for our Product team? Connect us at and tell us what's up. Enjoy the rest of summer, and we'll see you in the Fall!